Good behaviour
By Paul Dodd
Behavioural interviewing is a common technique that recruiters use to
evaluate a potential candidate. The basic premise of behavioural
interviewing is that the best predictor of future results is past
behaviour in similar situations.
Examples of behavioural interview questions are:
= Describe a time when you had to follow a policy you didn't
agree with. What did you do?
= Give me a specific example of a time you used good judgement
to solve a problem.
= Tell me about a time you had to go above and beyond the call
of duty to get a job done.
You may already be using behavioural interviewing quite effectively
when talking to candidates. But are you also using the techniques to
their fullest potential while checking candidate references?
Take a look at your reference checking questions and see where you
can add or improve behavioural elements. Do you ask for examples of
specific situations that the candidate was involved in? Do you probe
for details of these situations? Doing so will give you more powerful
and more accurate references.
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